Sbarro Reviews and Complaints

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Sbarro Reviews

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  • Foreign object on food

    My son and I ordered food for dinner at Sbarro, Mall of Asia. We ordered 4 pizzas(3 white cheese and 1 Chicago White), Spaghetti and meatballs (whole), 2 orders of baked zittie (whole, half). When we were eating diiner, I noticed a foreign object on my baked zitti. Its kind of like a hair. It was very disappointing to receive a service like this especially we have been a loyal Sbarro customer for the past years. We are hoping for proper action to be taken. More...
    (Shopping, Chain Stores)
    MerlieApple's Picture   MerlieApple    0 Comments   Comments
  • Rude Staff

    18/May/2015. 5pm. Sbarro, Ayala, Cebu Philippines. My wife was ordering a meal for our family while I was seated in view of behind the counter. The little boy taking her order squatted down and made faces and rude gestures to other staff members about my wife. The little boy was not aware of me in view. The staff laughed and thought making fun of a valuable customer was a treat. Looks like this is normal for your company as when I requested the manager he was hiding behind the door and the staff told me the manager was in the CR. That is what your staff call the kitchen in that store.... More...
    (Restaurants, Fast Food, Coffee)
    GDevo's Picture   GDevo    0 Comments   Comments
  • Sbarro: Great Employes

    Went to Manhattan,ks center March 29 2013 Stopped at Sbarro to order pasta salad, Assistant Manager Margot helped me ! I was impressed of her beautiful attitude,smile and very profecional lady Then a young men Kevin who also works there came to front area,with a great attitude and smile too ! I really felt so happy to being attended by them ! I enjoyed my pasta salad with happiness and observing how they keep everything so clean ! Thanks Margot and Kevin for your wonderful Service ! More...
    Amor's Picture   Amor    0 Comments   Comments
  • Szbarro: too much crust not enough pizza sauce

    Why can't Szbarro make a pizza with enough sauce? They once did that very well. Now they sell you dipping sauce for fifty cents each. Pizza should have enough sauce so that you don't have to ask for a little tub of sauce. The very fact that the customer asks for a some sauce on the side should be a not so subtle hint that the pizza slice is somehow deficient in sauce. Also don't make large pizzas with huge crusts. You might as well make medium sized pizzas with smaller crusts to be honest about it.If you keep doing this the customer might have a mind to just go home and make... More...
    (Restaurants, Fast Food, Coffee)
    artfuldodger's Picture   artfuldodger    0 Comments   Comments
  • complaint for Mayfair Mall (Sbarro) Wisconsin

    To whom it may concern; On Sunday April 29, 2012, approx. 4:00 p.m. My daughter, my friend , and myself arrived at the food court at Mayfair mall and I decided that I was going to go to Sbarro to eat looking forward to eat at this establishment. I went up to counter and two young Hispanic men were there and the taller hispanic man approached me and asked "if he could help me", i then asked him "Does this come in a meal?" He busted out laughing and ran to the back room. I stood there in shock and asked the other young man "what was that all about?" The other... More...
    (Restaurants, Fast Food, Coffee)

    Today is February 2012 (2/13/2012). It took me this long to write about this, b/c I was simply too busy at the time. I made a note to write about this, but apparently I lost that note and I just found it now. On 8/3/2010 @ 8:21 pm, I went to the Sbarro at the Planet Hollywood Miracle Mile Shops in Las Vegas. The employee who served me was an asian girl named “Marie”. The phone number on my receipt is 702-737-5343. I ordered a “Veggie Slice” pizza for $4.99 per slice. I also ordered a “Snapple” drink for $2.99. The Subtotal is $7.98. The Tax is... More...
    (Restaurants, Fast Food, Coffee)
    HairObsesseD's Picture   HairObsesseD    0 Comments   Comments
  • Sbarro Pizza

    For years, and I mean years..... I loved Sbarro Pizza..... the last three times that I have gotten their pizza it has been awful tasting..... The slices are definitely smaller in size though they use the same boxes to put them in....... Last week it was DARK BROWN..... not quite burned and the slice was about 30 percent smaller than they used to be..... One Sbarros that I went to on the PA Turnpike told me they no longer sold sausage pizzas.....which turned out to be a lie...... The slices used to be larger, lightly cook, great crust and tasted amazing..... after my last three... More...
    (Restaurants, Fast Food, Coffee)
    resmit's Picture   resmit    1 Comments   Comments

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